Application Support Analyst_ W2

Title:

Application Support Analyst Location:

New York, NY. (5 days onsite) What You ll Do Provide hands-on, real-time support for front-end electronic trading applications used by the Equities desk Troubleshoot issues across UI behavior, connectivity, routing, and messaging flows Read, interpret, and debug scripts; assist with Python-based automation and support tooling Perform Linux-based diagnostics , including system health checks, log analysis, and hardware/connectivity troubleshooting Monitor application health, maintain monitoring frameworks, and adjust alerts as necessary Actively own incidents from identification through resolution, escalating when appropriate Partner directly with traders and front-office stakeholders , communicating clearly under pressure Ensure stability and continuity of trading operations throughout market hours Required Skills & Experience Must Have Strong Python scripting experience Solid Linux background (system checks, log analysis, troubleshooting) Understanding of networking fundamentals (connectivity, routing, message flow) Ability to multitask, stay composed, and make sound decisions in high-pressure situations Exceptional communication and interpersonal skills , with confidence working directly with front-office users Nice to Have Experience supporting Equities, Electronic Trading, or Capital Markets environments Familiarity with market structure, order routing, or FIX messaging Prior experience supporting trading platforms or real-time, high-availability systems Who Thrives in This Role A sharp, professional presence who can interact at an executive and trader level Someone proactive and naturally curious, able to diagnose issues quickly and effectively A clear communicator who can bridge the gap between business and technology Someone energized by being in the center of the action , solving problems in real time An individual who can balance competing priorities without losing focus or attention to detail