Pay Growth
?
out of 5
Not enough data
Not enough info to score pay or growth
Find Jobs
Find Jobs Near You – Available Work in Your Location
Skip to job details
TC
Tata Consultancy Services Limited
L1 Application Support Engineer
Review key factors to help you decide if the role fits your goals.
Job Security
?
out of 5
Not enough data
Calculating job security score...
Total Score
71
out of 100
Average of individual scores
Job Description
L1 Application Support Engineer
Location
: new york city, NY
Experience
: 10 - 15 Years
Apply By
: 26th December 2026
Job Description
Must Have Technical/Functional Skills
Application monitoring, incident and service-request handling
Runbook-based triage, ticket documentation and escalation
Basic SQL/Linux/application troubleshooting
Shift support and onsite-offshore coordination
Roles & Responsibilities
Monitor applications and respond to alerts, incidents and service requests
Perform first-level diagnostics using approved runbooks
Document evidence and escalate accurately to L2/L3 teams
Support release checks, shift handovers and operational reporting
In addition Support Engineer should be able to do the following
1. Able to work in shifts.
2. Play the role of onsite co-Ordinator for offshore
3. Able to conduct RCA and provide and Implement solutions as part of L1 Support
Generic Managerial Skills, If any
Customer-facing communication and concise executive reporting Onsite-offshore coordination across distributed teams Structured ownership, prioritization, risk escalation and collaboration Ability to work independently while following enterprise governance and security standards
Salary Range:
$110,000-$120,000 a year
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage:
Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support:
Maternal & Parental Leaves.
Insurance Options:
Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth:
Commuter Benefits & Certification & Training Reimbursement.
Time Off:
Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance:
Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
Location
new york city, NY
Function
TECHNOLOGY
Role
Developer
ID
437625
Skills
SQL | Service Now
Salary Range
$110,000 - $120,000
Desired Candidate Profile
Qualifications
BACHELOR OF COMPUTER
SCIENCE
Benefits
- Sick Leave
- 401(k) Plans
- Bonuses/Stipends
- Health Insurance