OWN VEHICLE REQUIRED FOR ON-THE-JOB TRAVEL

Job Summary:

We are seeking a skilled and experienced IT Technician to join our team. The ideal candidate will have strong technical knowledge and practical experience in troubleshooting, maintaining, and upgrading computer hardware, software, and networks. The IT Technician will provide day-to-day technical support to employees, ensure smooth IT operations, and contribute to system efficiency by implementing solutions and assisting with IT projects.

Key Responsibilities:

Install, configure, and maintain computer systems, printers, and peripheral devices (routers, switches, etc.) Diagnose and troubleshoot hardware and software issues across the organization Perform routine maintenance tasks such as software updates, system backups, and network configuration Set up new workstations and ensure proper network connectivity Provide technical support for software applications, operating systems, and devices (Windows, macOS, Linux) Assist with server maintenance, network configuration, and system security (anti-virus, firewalls, etc.) Manage user accounts, permissions, and access rights in Active Directory or other directory services Monitor system performance and troubleshoot network issues (Wi-Fi, LAN, WAN) Support IT projects, including system upgrades, network infrastructure improvements, and migrations Train users on proper use of systems and assist with technical documentation Provide remote support to employees working offsite or from home Collaborate with the IT team to identify areas of improvement and implement solutions Stay updated on emerging technology trends and best practices

Qualifications:

Proven experience as an IT Technician or similar role In-depth knowledge of computer systems, mobile devices, and various operating systems Strong understanding of network protocols (TCP/IP, DNS, DHCP) and troubleshooting Familiarity with server and network infrastructure (firewalls, routers, switches) Experience with Active Directory, Office 365, and cloud services Excellent problem-solving skills and attention to detail Strong customer service and communication skills Ability to work independently and as part of a team Relevant certifications (CompTIA A+, Network+, etc.) are a plus

Education and Experience:

Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience) Minimum of 2 years of hands-on IT support experience in a corporate environment

Physical Requirements:

Ability to lift and move computer equipment

Job Type:

Full-time Pay:

$24.00 - $28.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Flexible spending account Health insurance Life insurance Paid time off Parental leave Referral program Retirement plan Vision insurance Application Question(s): Do you have your own reliable transportation?

Work Location:

On the road