IT Engineer II

Job Profile Summary The Engineer's role is to actively participate in designing and executing technology solutions. They work on configuring, coding, and developing components while troubleshooting issues. Junior Engineers document their work and provide support as part of a collaborative team effort. Major Responsibilities

• Small project leadership, single project focused. Developing and implementing technology/software solutions, conducting system analysis, and collaborating with crossfunctional teams.

• Design and Development:

  Contribute to the design and development of engineering solutions, products, or systems under supervision.

• Testing and Prototyping:

  Conduct tests, experiments, and prototype development to validate engineering concepts and designs.

• Collaboration:

  Collaborate with cross-functional teams, communicate project status, and assist in project planning and scheduling.
• Engineer, design, configure, deploy and troubleshoots technologies.
• Research, document, and implement solutions.
• Monitor performance, correct mistakes, identify areas for improvement, and general debugging.
• Develop and maintain end-user documentation, manuals, guidelines, and run books.
• Liaise with vendors for prompt rectification of any problems or emergencies.
• Provide estimates on work effort.
• Address incidents and provide ongoing support. Minimum Education or Certifications Required
• BS/BA in IT, Computer Science, Engineering, Management, or other related area, or equivalent experience. Minimum Experience or Skills Required
• 3+ years' experience with one or more technologies.
• Operates with limited supervision.
• Proficiency in cloud, network, and software methodologies, strong analytical skills.
• Hands-on experience troubleshooting issues.
• Strong analytical and problem-solving skills.
• Strong interpersonal skills.
• Strong written and oral communication skills.
• Customer-focused mindset.
• Attention to detail.
• Able to learn, understand and apply new technologies.

Physical Requirements and Working Conditions Disclaimer Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. This job description reflects management's assignment of essential functions, it does not prescribe or restrict the tasks that may be assigned.

First for a reason:

At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer. In the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring employees to drive a company-owned vehicle, are considered safety-sensitive and are therefore subject to drug and alcohol testing, including cannabis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law. Philadelphia's Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf. MISSION Provide unmatched care and the safest ride to school, so when students arrive, they start and end their day with an exceptional experience and are ready to achieve their full potential.

FOCUS ON SAFETY

Safety is at the heart of everything we do

CARE FOR OUR STUDENTS

Ensure our vehicles are welcoming and trusted places where students feel comfortable and secure

SURPASS CUSTOMER EXPECTATIONS

Go the extra mile to deliver an extraordinary experience for our customers and communities

FOSTER TEAMWORK

Work together, act with integrity, respect each other, champion diversity and inclusion

SET THE HIGHEST STANDARDS

Continually seek a better way to do things with innovation, sustainable practices, financial discipline, commercial excellence, and operational excellence