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RH
Robert Half
IT Support Tech
Entry-Level JobVerifiedNo experience needed
Career Insights for Technical Support Engineer / Analyst
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Scorecard
Based on Ohio data
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What they do
A Technical Support Engineer or Analyst provides technical support as a part of an organization's information technology department, or assists customers with technical issues related to computer or technology products. Helps to maintain company computer and phone networks and troubleshoot problems Helps clients diagnose and solve computer or technology system problems.
$54,358 / year median in Ohio
-2% projected decline
Job Description
We are looking for an IT Support Tech to join a CPA firm in Beachwood, Ohio on a Contract basis. This role is well suited for someone who enjoys hands-on computer preparation and takes pride in making sure devices are ready for end users. The position supports workstation setup, software preparation, and device readiness in an onsite environment with flexible weekday hours.
Responsibilities:
- Prepare desktop and laptop equipment by opening shipments, organizing components, and confirming items received match inventory records.
- Perform initial workstation checks to verify devices power on properly and are ready for configuration.
- Set up computers with standard operating system builds, including Windows 10 and Windows 11 environments.
- Load hard drive images from approved company devices to support consistent system deployment.
- Install required applications and adjust software settings based on business needs.
- Remove existing data from previously used computers to prepare them for secure reassignment or reuse.
- Document completed setup activities and maintain accurate tracking of device status throughout the preparation process.
Benefits
- Dental Insurance