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Technical Support Associate Analyst
Job
Randstad Digital
Fairfield, OH (In Person)
$46,800 Salary, Full-Time
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Job Description
job summary: Enterprise Healthcare client has an immediate opening for a highly motivated Technical Support Associate Analyst to join their dynamic and growing team. All qualified candidates are encouraged to apply!
location:
Fairfield, Ohio job type: Contract salary: $20- 25 per hour work hours: 8am to 5pm education: Bachelors responsibilities: Responsibilities
- On-site support for all executive and pharmacy support related needs. Installation, configuration, and troubleshooting of desktops, laptops, telephony, and other related technology devices.
- Research, test and evaluate new technology products.
- Develop proactive ways to avoid potential problems and automate maintenance tasks
- Contribute to company-wide technology projects.
- Maintain a high level of customer focus on all interactions.
- Provide timely, creative, and alternative solutions to meet business needs.
- Maintain detailed documentation on all issues handled.
- Probe and uncover customers' underlying issues.
- Provide rotational support coverage.
- Actively share knowledge and offer assistance to teammates.