IT Associate / Help Desk

Job Summary Select-Arc is a privately owned, family-run company with nearly 300 employees. We have experienced consistent, record-setting growth for over 27 years. Our success is built on producing high-quality products, offering competitive pricing, and delivering exceptional customer service.

The Position:

We are seeking an IT Associate to support both our Information Technology and Software Development teams. This role offers hands-on experience across help desk support, infrastructure, and software development initiatives.

Responsibilities:

• Provide day-to-day help desk support to end users
• Assist with the setup, deployment, and maintenance of computers and other technology devices
• Support IT security updates and planning initiatives
• Assist in maintaining Microsoft SQL Server environments
• Collaborate with the Software Development and Quality Assurance teams on software testing and deployment
• Support software training efforts for internal users
• Assist in the development of internal WinForms applications using Visual Studio and SQL Server
• Participate in a rotating on-call schedule (shared among team members)

Qualifications:

• High school diploma or equivalent
• Demonstrated teamwork and leadership through extracurricular activities and/or work experience
• Strong communication, interpersonal, and relationship-building skills
• Ability to work both independently and collaboratively
• Basic knowledge of Windows and Windows Server operating systems
• Basic knowledge of Microsoft SQL Server and Transact-SQL a plus

Preferred Qualifications:

• Ability to maintain professionalism in a fast-paced, dynamic environment with multiple priorities
• Strong problem-solving skills and the ability to apply logical and critical thinking
• Positive and professional presence when working with team members
• Familiarity with the following technologies is a plus, but not required: o Microsoft .

NET o Microsoft Visual Studio or Visual Studio Code o C# o REST APIs o SQL o HTML o

CSS Location:

Ft. Loramie, Ohio (not remote)

Pay:

$21.00 - $24.00 per hour

Benefits:

401(k) matching Dental insurance Health insurance Life insurance Vision insurance

Work Location:

In person