Technology Support Specialist (part-time)

Position Description Columbus Academy seeks a part-time Technology Support Specialist with responsibilities to begin as soon as possible. The part-time Technology Support Specialist is a dynamic role designed for a technically-minded individual who thrives on variety and problem-solving. The primary responsibility is staffing our walk-up support desk, providing essential, front-line technical assistance to students and faculty across all three school divisions. This role requires a high degree of adaptability and a growth mindset, as the specialist will be the "face" of technology support for a diverse campus community. Position Expectations The individual selected for this position will be expected to carry out the following responsibilities:

Walk-Up Support:

Provide primary troubleshooting and resolution for hardware and software issues at the campus support desk.

System Documentation:

Maintain and create clear, concise documentation for internal processes, "how-to" guides for end-users, and current "as-is" records of the school's technology environment.

Account & Infrastructure Support:

Assist in administering accounts and performing routine maintenance to ensure a secure infrastructure.

Collaborative Support:

Work closely with all departments—including Academics, Athletics, Enrollment, Finance, and Communications—to ensure technology needs aremet with diplomacy and professionalism. Physical Conditions Candidates must be able to manage the following conditions: Classroom environment Mobility around school buildings and on different floors (handicap accessible) Repetitive motion (use of a keyboard) Periodic need to move light furniture, hang visuals in classroom, carry objects (no more than 40 pounds), etc. A non-smoking environment Columbus Academy believes strongly in the principles of diversity, equity, inclusion and belonging. We strive to foster a diverse campus community, which recognizes the value of all persons regardless of religion, race, ethnicity, gender, sexual orientation, disability or socioeconomic background.

Legal requirements:

All Columbus Academy employees must pass required criminal records checks. Where appropriate, individuals will also be required to provide proof of academic credentials.