LLC - 4.3

Garfield Heights, OH Job Details Full-time 22 hours ago Benefits Health savings account Disability insurance Health insurance Dental insurance Tuition reimbursement 401(k) 4% Match Employee assistance program Vision insurance 401(k) matching Qualifications Network infrastructure High school diploma or GED Driver's License Computer hardware Safety equipment Power tools IT department experience

Full Job Description Location:

9900 Freeway Dr, Macedonia, Ohio, 44056

Job Description:

Express Wash Concepts (EWC), established in 2018, is the parent company of five award-winning express tunnel car wash brands: Moo Moo Express Car Wash, Flying Ace Express Car Wash, Clean Express Auto Wash, Green Clean Express Auto Wash, and Bee Clean Express Car Wash. Our swift, top-tier, eco-friendly car washes and unwavering focus on exceptional customer service have positioned us prominently in the United States and beyond. Additionally, our leading community relations initiatives proudly contribute hundreds of thousands of dollars annually through EWC CARES, our outreach programs, encompassing both monetary donations and complimentary car washes. Why Choose Express Wash Concepts? We're not just a car wash; we're a company committed to fast, eco-friendly services, exceptional customer care, and giving back to our communities, all while providing ample opportunities for personal and career growth. Join Express Wash Concepts in our mission to make a difference through the power of clean. Discover the benefits of joining Express Wash Concepts Competitive wages: Enjoy a compensation package reflecting your skills and dedication.

Discretionary year-end bonus:

Receive a year-end bonus based on exceptional performance.

Unlimited Wash Club Membership:

Keep your vehicle looking its best.

Paid vacation:

Take well-deserved breaks as outlined in our Employee Manual.

Health care benefits:

Medical, Vision, Dental, Company-Paid Life, Disability, Accident, Hospital Indemnity, Employee Assistance Program.

HSA contribution:

$1,000/year (with qualifying plan).

Secure future:

401k with up to 4% company match.

Educational reimbursement:

Up to $5,250 annually to support ongoing learning and development. Essential duties and responsibilities As the IT Field Tech, you will be responsible for providing technical support and maintenance for all IT systems and equipment within a market or multiple markets. This role includes troubleshooting, installations, and preventative maintenance to ensure IT systems and equipment remain operational and secure. This role is ideal for a hands-on technician who enjoys working in the field, traveling regularly, and supporting technology infrastructure in an active, multi-site environment. Systems Administration & Support Responsible for IT maintenance and completion of service requests. Preventative maintenance on IT equipment and systems. Documentation of service, preventative maintenance, and corporate credit card expenditures. Troubleshoot technological, software, and hardware issues as reported by on-site staff. Repair or replace defective components and parts. Monitor system performance and security to identify and address potential vulnerabilities. Install and test new equipment. Assist with new site builds, including pulling network cables and mounting hardware such as servers, switches, and routers. Communicate effectively with on-site staff to understand their needs and address concerns. Adhere to all safety guidelines. Part sourcing and ordering. Other duties as assigned. Job Requirements High school diploma or equivalent required Associate degree in IT or related field preferred 2-4 years of IT experience Valid driver's license with a clean driving record Strong troubleshooting and critical-thinking skills Ability to use power tools as needed Ability to work independently and as part of a team Strong knowledge of computer hardware, software and networking technologies Physical & Work Requirements Ability to stand, walk, bend, and lift for extended periods. Ability to lift 20 pounds consistently and occasionally up to 70 pounds. Ability to work in various temperature conditions. Must wear safety equipment when required. On call availability for emergencies. Ability to work weekends as needed. Willingness to travel to multiple sites per day. 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