IT Support Tier 1 - Kettering, OH - On-site - contract - W2 only

IT Support Tier 1

• Kettering, OH
• On-site
• contract
• W2 only Stafford Technology
• 4.3 Kettering, OH Job Details Contract $20
• $23 an hour 1 day ago Benefits Health insurance Dental insurance 401(k) Vision insurance Qualifications Microsoft Exchange Computer hardware CompTIA Network+ Associate's degree Active Directory CompTIA A+ Full Job Description Our client is seeking Technical Support Specialists (Tier I ) to resolve hardware and software issues using their knowledge and experience.

You'll handle requests, provide solutions, and work with various devices and operating systems. Experience with Android devices and performing new device setup would be good for this role.

Qualifications & Attributes:

Strong customer service, documentation, and communication skills Ability to follow procedures and manage multiple priorities Experience with laptop/desktop maintenance, Microsoft environments,

Active Directory, Exchange, and Mobile Device Management Certifications:

CompTIA A+, N+, CCNA, Microsoft, or equivalent Associates degree in a computer-related field or equivalent experience

Responsibilities:

Answer and document support calls Troubleshoot technical issues and escalate as needed Manage Active Directory accounts, Exchange mailboxes, and mobile devices Install and configure operating systems and applications Handle inventory and warranty repairs Perform other tasks as assigned Must be able to work W2 Must be able to pass a

Background Check and Drug Screen Job Type:

Contract Pay:

$20.00

• $23.

00 per hour

Benefits:

401(k) Dental insurance Health insurance Vision insurance

Experience:

Active Directory:

2 years (Preferred)

Mobile Device Troubleshooting:

2 years (Preferred)

Ticketing:

2 years (Preferred) Ability to

Commute:

Kettering, OH (Required)

Work Location:

In person