IT Support Specialist

Description:

Core Requirements:

Ability to troubleshoot and support Windows 10/11 environments, including software installation, OS configuration, File Shares, and general performance issues.

Hardware Maintenance:

Hands-on experience or comfort with PC hardware, including swapping internal components and performing routine physical maintenance (for example: cleaning/dusting internal components in a dusty industrial environment).

Industrial Equipment Support:

Willingness to learn and support PC-based controllers for manufacturing machinery such as vinyl welders, cleaners, and linear positioners. Preferred Skills (The "Pluses"): o

Programming/Data:

Basic exposure to or interest in VBA or SQL. o

Specialized Software:

Prior experience with FeneVision or similar Manufacturing Execution Systems (MES). o

Cabling:

Basic knowledge of running or crimping Ethernet and Serial cables.

Soft Skills:

A strong desire to learn complex proprietary systems and the ability to communicate effectively with production staff to resolve technical hurdles.

Requirements:

Physical Requirements & Safety:

o Comfortable working on a manufacturing floor around active machinery while utilizing PPE. o Willingness to work at heights (periodically using a scissor lift for overhead cable management or equipment access). o Ability to lift and move computer equipment (up to 50 lbs).

Transportation:

Must have reliable transportation to and from the facility.