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Southern Ohio Medical Center

IS Applications Support Specialist

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What they do

A Systems Support Specialist provides technical support for the computer and communications systems at a business or organization. Installs and configures computer software, hardware and equipment, and provides troubleshooting for network issues. Manages documentation, maintenance and repairs. May provide help desk support or manage user accounts.

$61,138 / year median in Ohio

-3% projected decline

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Job Description

Current Employees:
If you are currently employed at SOMC please log into UKG Pro to use the internal application process.
Department:
Information Systems Shift/schedule:
Full Time (Salaried)
GENERAL SUMMARY
Works under the supervision of the Applications Manager. The IS Applications Support Specialist's primary job function is to assist the departments in the selection and installation of department-specific software. Support Specialist continues to help the department's designated "Applications System Manager" with issues related to the computer system post conversion/installation. Performs other duties as assigned.
QUALIFICATIONS
Education:
High School Diploma or successful completion of an equivalent High School Exam Required Associates Degree in IT related studies or four years of healthcare IT specific application support experience required Bachelor's Degree with IT - specific curriculum or Associates Degree with Software Development Certification preferred
Licensure:
None Experience:
Three years of either, healthcare-specific application support experience, healthcare-specific project management experience or HL7 interface development experience preferred.
JOB SPECIFIC DUTIES AND PERFORMANCE EXPECTATIONS
The following is a summary of the major job duties of this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. 1. Support IS Operations Group by training operations staff on procedures and software, etc. 2. Assists Department Director in the Evaluation and Selection of Application Software. 3. Works with computer software vendors and clients to solve installation and on-going support issues. 4. Develops and support system interface programs, other application software and procedures. 5. Installs applications software on client PC's. 6. Maintains codes files and master files for various applications as directed. 7. Follows all documented policies/procedures for updating the departments asset system. Why SOMC? You Care for Our Patients, We Care for You At Southern Ohio Medical Center, our mission is to make a difference in the community we serve. We're committed to delivering exceptional care and that starts with our team members. When you join SOMC, you're not just starting a job. You're joining a mission. Compensation & Benefits Competitive pay with quarterly market analysis Performance-based annual increase and bonus eligibility Up to 4% employer contributions to retirement plans (403(b) and Cash Balance Pension) Comprehensive medical, dental, and vision coverage
  • Medical and dependent care flexible spending accounts
  • Earned Wage Access - get paid before payday Paid Time Off bank with 3 annual sick days Life insurance and disability coverage
  • Tuition and certification assistance Club LC - discounted/free gym membership Employee discount and payroll deduct programs And many other benefit offerings!
Available only to Full-Time and/or Part-Time Employees Compensation & benefit eligibility is determined by employment status, position type, and hours worked. Offerings are subject to change and governed by SOMC's current plan documents and policies. Specific details will be reviewed upon hire as part of the onboarding process. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position in accordance with applicable law. A full job description is available upon request. Thank you for your interest in Southern Ohio Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status Southern Ohio Medical Center is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, disability, ethnicity, gender identity, or expression, genetic information, military status, national origin, race, religion, sex, gender, sexual orientation, pregnancy, protected veteran status or any other basis under the law. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.