Senior Support Lead (Richfield, OH, 44286) | 10/21/26

Job Description Role:

Senior Support Lead Location:

Richfield, OH Job Description :

Primary is lab admin secondary is testing/quality,

• Designing and maintaining lab topologies and documentation
• Procuring, racking, and stacking lab equipment. HW/Equipment Insertion / Removal / Replacement. HW/Equipment Cables / Optics/RF Connectivity.
• Tracing Fiber Cables & Replacing. Powering & Booting up HW/Equipment.
• Identify and replace failed equipment in a timely manner
• Testbed bringup by configuring and maintaining high uptime of all network switches, routers, wireless access points, wireless LAN controllers, UCS, servers, PDUs, and clients (windows, linux, mac), JFW attenuator, Mesh topology, etc.
• Provisioning and configuring hosts with various types of operating systems
• Responding to network outages and performing root cause analysis
• Implementing automation scripts for system provisioning, back-ups, and other repetitive tasks in the lab
• Maintaining software security and vulnerability patches
• Set up and maintain on-site dev equipment with remote console, power control
• Supporting our wireless engineers in executing test cases (Sanity, CI), understanding test results, reproducing and investigating bugs
• Collaborating with functional and automation engineers to scale, improve and maintain testbed operations
• Working with third-party vendors to test bug fixes and new driver patches.

Senior Support Lead 1Senior Support Lead ContractUnited States