PERMANENT

\nUpdated 08/2026\nJob Description\nJob Summary\n

Date Posted:

\n2026-07-28\n

Country:

\nUnited States of America\n

Location:

US-OH-WRIGHT PATTERSON-WPAFB-CUST

~ 4375 Chidlaw Rd ~

WRIGHT PATTERSON

AFB, Dr 20 (External Site)\n

Position Role Type:

\nOnsite\nU.S. Citizen, U.S.

Person, or Immigration Status Requirements:

\nU.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.\n

Security Clearance Type:

\nNone/Not Required\n

Security Clearance Status:

\nNot Required\nAt RTX, the world largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world's most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Pratt & Whitney is a world leader in the design, manufacture and service of aircraft engines and auxiliary power systems and has been revolutionizing modern flight for over 100 years. Join us and help shape the future of aerospace and defense.\n

Job Summary:

This role will be in Dayton, Ohio with work performed onsite at the F35 Lightning Sustainment Center (LSC) at Wright Patterson Air Force Base\nThe Hardware CSE plays a key role in providing technical and sustainment support for engine hardware by interfacing with the customer, program office, Field Service Engineer/Representative, and engineering organization in support of our warfighter.\n

What You Will Do:

\nResponses to Technical Field Questions (Action Requests).\nSupport Engineering/Quality Investigations (Deficiency Reports).\nTechnical Maintenance Manual Data Creation/Updates/Interpretation.\nAuthor technical presentations Field Information Notices as required.\nMaintenance Awareness Briefings.\nEngineering Changes /Design Reviews for Sustainment Impacts.\nField Implementation / Retrofit Planning / Service Test Letters.\nSupport Technical Conferences as needed.\nProvide direct, in-person support for a variety of significant field efforts. Represent the department by being generally capable of adding value in solving customer support issues, not directly related to the field assignment.\nAbility to travel up to 10 mostly to our F135 Field Sites.\n

Qualifications You Must Have:

A bachelor's degree in engineering or related technical field required with a minimum of 5+ years prior relevant experience, or an advanced degree in a related field and minimum of 3+ years' experience.

Experience to include:

working to achieve day-to-day objectives with significant impact on work area, contributing to the development of goals of discipline and planning efforts, managing moderately sized projects or processes with moderate impact on the achievement of discipline results, performing work with minimal oversight, coaching and reviewing and delegating work to lower-level professionals, providing measurable input for new products, processes, or standards in operational plans to implement business strategies (problems and issues faced are numerous and undefined, and require de-tailed information gathering, analysis and investigation to understand the problem. Problems typically impact multiple departments or specialties and solved through drawing from prior experience and analysis of issues), ability to communicate with both Military and PW leadership regarding matters of significant importance to the organization, working to influence parties within and outside of the job function at an operational level regarding policies, procedures, and practices and advanced to expert knowledge of work area typically obtained through advanced education combined with experience.\nU.S. Citizenship required due to government contracts.\n

Qualifications We Prefer:

\nUnwavering customer focus with demonstrated ability to work effectively in a time sensitive and multi-disciplined dynamic environment.\nAdvanced degree in engineering/technical discipline, business, supply chain management, logistics, operations, or other related fields.\nStrong technical knowledge of gas turbine operation and systems integration.\nExtensive knowledge of Military Engine products - F135 engine hardware.\nA deep knowledge of project management experience.\nLearn More &","accountId","36034655","Pratt & Whitney","https://talenthub.aeroselect.io/jobs/f135-hardware-customer-support-engineer-f35-lightning-sustai-LFI6YK","location",{"_457":458,"_459":460},"createdAt","2026-08-19T15:25:07.373976085Z","2026-08-18T00:00:00Z","status","active","isDiscoverable","isSearchable","isSpotlight","isDraft","careerSkills",[400,401,402,403,404,405,406,407,408,409,410,411,412,413,414,415,416,417],"requiredEducation","4_college","isEmailRequired","isPhoneRequired","titleSearch","Hardware 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F135 Hardware Customer Support Engineer F35 Lightning Sustainment Center (LSC) (Onsite)