PERMANENT

\nUpdated 08/2026\nJob Description\nJob Summary\n

Date Posted:

\n2026-06-18\n

Country:

\nUnited States of America\n

Location:

US-OK-TINKER-AFB-CUST

~ 3001 Staff Dr ~

TINKER AFB

(External Site)\n

Position Role Type:

\nOnsite\nU.S. Citizen, U.S.

Person, or Immigration Status Requirements:

\nThe ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance\n

Security Clearance Type:

DoD Clearance:

Secret\n

Security Clearance Status:

\nActive and existing security clearance required after day 1\nJob Description\nAt RTX, the world largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world's most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Pratt & Whitney is a world leader in the design, manufacture and service of aircraft engines and auxiliary power systems and has been revolutionizing modern flight for over 100 years. Join us and help shape the future of aerospace and defense.\nPratt & Whitney, a division of RTX Corporation, is a world leader in aircraft engines and auxiliary power units. Headquartered in East Hartford, Connecticut, the company has locations around the United States and across the world. We are a global leader in aviation propulsion, and we are behind many of the major advances in both military and commercial engines. We design, manufacture and service aircraft engines, auxiliary and ground power units, and small turbojet propulsion products.\nThe TF33 engine program that powers the B-52 Stratofortress and E-3 (AWACS), has an opening for a Customer Support Engineer (CSE). This role will be responsible for providing technical support to the United States and International Air Force customers.\nMilitary Customer Support and Services (MCSS) is seeking a motivated individual to help enhance fleet readiness for customers operating TF33 engines, which are in service on the B-52, E-3 and other surveillance aircraft.\nYou will inherit a broad set of responsibilities, and will work with other team members to focus on the following efforts:\n

What You Will Do:

\nAct as primary technical interface between Pratt & Whitney and all TF33 customers.\nProvide complete timely responses to customer and FSR technical questions and track in appropriate systems.\nResearch technical issues and correct source data to resolve systems level issues, coordinate with program management and customers to implement solutions to improve engine safety and readiness.\nSupport coordination and participate in company teams sent out to customer locations for special inspections, data collection, evaluation of designs, etc.\nPrepare & present Maintenance Awareness Briefing (MAB) briefings to USAF and foreign military services (FMS).\nDrive integration across various teams, including the

USAF, P&W

Program Office, Contracts, Military Engines Finance, and various P&W Engineering organizations.\nProvide rapid responses to significant field events and address issues impacting aircraft and engine mission capability.\nCommunicate daily with Field Service Engineers to troubleshoot engine and software issues, providing technical support for operational units, flight test locations, and aircraft depots.\nDrive integration across various teams, including the

USAF, P&W

Program Office, Contracts, Military Engines Finance, and various P&W Engineering organizations.\nProvide Support on other legacy engines programs in limited use.\n

Qualifications You Must Have:

\nBachelor's degree with 5+ years of relevant experience; or an advanced degree with 3+ years of relevant experience.\nExperience to include driving integration across various teams, including the

USAF, P&W

Program Office, Contracts, Military Engines Finance, and various P&W Engineering organizations.\nAbility to obtain/maintain a DOD Secret Clearance. Must be a U.S. Citizen as only Citizens are able to obtain a security clearance.\n

Qualifications We Prefer:

\nProficiency in Microsoft Office applications such as Excel, PowerPoint, Project, and Word.\nFamiliarity with CORE tools, global trade requirements responsibilities.\nExperience with engine systems operation\nFlexibility and strong organizational skills to handle urgent field requests.\nU.S. Military Aircraft/Engine Maintenance experience is a plus.\nAbility to develop and present material to cross-functional teams and upper-level management.\nThe candidate must have good interpersonal and communication skills (written and verbal) and proficiency in technical writing.\nOccasional weekend and off-hour support may be needed to support the operational fleet and depot facilities.\n

Travel:

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