Position Summary Worker will assist in running service calls and installing computer and printer hardware in client stores. Must have previous hardware repair experience, have ability to work on their own, lift 75lbs, work flexible hours, complete required paperwork and have excellent customer service skills. Individuals are responsible to repair, stage, configure and QA IT hardware to stores and field service technicians. This position will also refurbish and QA returned store hardware equipment. Constant walking and standing. Constant lifting less then 30lbs but occasionally lifting up to 80lbs with assistance.

Duties:

Administer asset tracking using client software systems. Provide staging, configuration and bench repairs of specific client store hardware. Process all applicable warranty claims. Accurately record all production details and inventory movements. Refurbish and QA returned store hardware equipment.

Education/Experience/Qualifications :

Technical individual with 2 year technical school and/or experience preferred . Administrative computer skills, Word and Excel also preferred

Must Haves :

Strong attentional to detail Must be able to multi-task Good mechanical aptitude Will train the right candidate how to do the job Education High School Diploma or GED Technical certifications or education preferred

Notes :

Mon-Fri 8am-4 : 30pm Schedule will be 40 hours per week and might include weekends and holidays as part of normal work days. This is not a "work from home" position, it requires driving to different stores throughout the day. VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status