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Field Cell Phone Repair Technician
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uBreakiFix
Lancaster, PA (In Person)
$36,646 Salary, Full-Time
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Job Description
About Us Since its inception in 2009, uBreakiFix has grown to hundreds of stores nationwide in markets across the U.S and Canada. But the best part is that we're currently looking for new members to join our team! Are you looking for a dynamic career path and a company that promotes from within? Are you a tech-savvy individual? Do you enjoy working with smartphones and computers? Well then come join one of the largest and most reputable smartphone repair companies in the US. The unrelenting commitment to customer satisfaction shown by uBreakiFix has directly resulted in its current period of rapid nationwide growth. uBreakiFix has become the preeminent gadget repair company in the industry, largely due to its low price promise and industry leading 90-day repair guarantee. uBreakiFix handles everything from iPhones, Samsungs, LGs, Nexus', HTCs, Droids, Xboxes and PlayStations, to cameras, laptops and computers. Do you have broken glass on your iPhone? A virus that your PC can't seem to get rid of? A Mac that just won't shake software issues? A Samsung Galaxy that isn't running like it used to? Let the repair professionals at uBreakiFix bring your electronic device back to its original look, feel and functionality
- all for much less than buying a new one.
Tasks and Responsibilities:
- -Travel to customer's homes and business to do repairs
- Diagnose, troubleshoot and repair devices
- Provide recommendations for problem resolution
- Explain complex technical issues to customers in a non-technical, simple to understand manner
- Ensure that all repairs meet or exceed uBreakiFix quality standards
- Greet customers in a friendly manner and maintain a positive work environment
- Ensure that customers have an enjoyable experience by providing superior customer service and exceeding customer expectations
- Keep track of all devices and inventory while safeguarding all store stock
- Utilize the point of sale system to maintain an accurate record of customer information and a real-time status of each repair
- Starting Rate is based on demonstrated ability and skill
Note:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of- personnel so classified, and they may change at any time.
UBREAKIFIX
is an equal opportunity employer M/F/D/V Basic Qualifications- Outstanding customer service skills
- Excellent technical, problem solving, and analytical skills
- Exceptional organizational skills
- Strong written and oral communication skills
- Proficient in Microsoft Office
- Work well in team environment
- Ability to work flexible hours, including weekends and holidays
- High school diploma or GED Preferred Qualifications
- Experience repairing electronics, smartphones, PC/MACs, and game consoles
- Technical degree or certification in Electronics or Consumer Electronics
- Previous experience working at retail electronics store
COVID-19
Precaution(s): Personal protective equipment provided or required Social distancing guidelines in place Sanitizing, disinfecting, or cleaning procedures in place Typical end time: 5PM Typical start time: 9AM This Job Is:
Open to applicants who do not have a college diploma Work Remotely No This Job Is Ideal forSomeone Who Is:
Dependable- more reliable than spontaneous Adaptable/flexible
- enjoys doing work that requires frequent shifts in direction Detail-oriented
- would rather focus on the details of work than the bigger picture Achievement-oriented
- enjoys taking on challenges, even if they might fail Autonomous/Independent
- enjoys working with little direction Innovative
- prefers working in unconventional ways or on tasks that require creativity
Job Type:
Full-time Pay:
$11.00- $19.