Peer Support Supervisor

Peer Support Supervisor 3.1 3.1 out of 5 stars Northern Cambria, PA Full-time Peerstar LLC 103 reviews Full-time Peer Support Supervisor

POSITION FUNCTION

The Peer Support Supervisor is responsible for directly supervising and overseeing Certified Peer Specialists in all aspects of their job responsibilities of providing quality services to consumers in their homes and community settings, including peer interactions and interventions, documentation, recovery-oriented activities and productivity/utilization

ROLES/RESPONSIBILITIES

Provide weekly supervision meetings with certified peer specialists Monitor and review peer specialists' documentation Ensure that peer specialists follow the 10 fundamental elements and guiding principles of mental health recovery Monitor peer specialist's interactions and interventions with peers to ensure that peer's service plan is addressing current needs and is focused on provision of quality care Provide consistent feedback, guidance and support to peer specialists and assigned peers Educate and work with peer specialists on identifying and utilizing appropriate community agencies/resources with peers Run daily reports to monitor and proactively address service delivery Assign peer specialists to peers based on availability, peer needs, training, etc. Schedule, monitor and oversee initial 6-hour field supervision completion for new peer specialists Oversee/assist in completing MCO critical incident reports when necessary Complete high-risk reviews and perform necessary follow up

QUALIFICATIONS

Bachelor's degree; and Two years of mental health direct care experience, which may include experience in peer support services; and Completion of a peer specialist supervisory training curriculum approved by the Department of Public Welfare within 6 months of assuming the position of Peer Support Supervisor; and OR Associate's degree; and Three years of mental health direct care experience, which may include experience in peer support services; and Completion of a peer specialist supervisory training curriculum approved by the Department of Public Welfare within 6 months of assuming the position of Peer Support Supervisor OR A high school diploma or general equivalency degree; and Four years of mental health direct care experience, which may include experience in peer support services; and Completion of a peer specialist supervisory training curriculum approved by the Department of Public Welfare within 6 months of assuming the position of Peer Support Supervisor

MINIMUM SKILLS AND ABILITIES

Excellent verbal and written communication skills Excellent organization skills and attention to detail Excellent time management skills Proficient with Microsoft Office Suite or similar software with the ability to learn new or updated software Possess effective communication skills

SUPERVISION

The position of Regional Support Manager is directly accountable to the VP of Operations

REPORTING REQUIREMENTS

The position of Regional Support Manager is required to complete weekly supervision notes for all Certified Peer Specialists assigned. The Regional Support Manager is also responsible for monitoring utilization reports for assigned Certified Peer Specialists and submitting status reports to direct supervisor

TRAINING

The Regional Support Manager should keep updated on all changes that occur within the Peer Support Program. It will be necessary, from time to time, for this position to attend trainings provided by the State of Pennsylvania as well as outside organizations to accomplish this requirement. This position will be required to complete all internal yearly required trainings

About Peerstar:

PeerStar is Pennsylvania's largest and most established peer support provider, operating exclusively in the peer support space since 2008. We employ Certified Peer Specialists (CPS) and Certified Recovery Specialists (CRS)—individuals with lived experience of mental health and/or substance use challenges—who receive specialized training to support others on their recovery journey.

Our services are:

Goal-oriented and structured, with individualized recovery plans (IRPs) focused on specific, achievable objectives Medicaid-funded, making them accessible to those who need them most Home and community-based, meeting peers literally where they are Complementary to clinical treatment, working alongside therapists and doctors Culturally responsive, adapting to diverse backgrounds and needs Available statewide, serving 32+ counties across Pennsylvania