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Hemmersbach Nordamerika

IT Field Technician

Pay: $24–$28/hr

Posted: 2 weeks ago

Location: State College, PA (Hybrid)

Last Updated: 2 weeks ago

Hours: Full-Time

Expires: 10/1/2026

Career Insights for Technical Support Engineer / Analyst

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Based on Pennsylvania data

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What they do

A Technical Support Engineer or Analyst provides technical support as a part of an organization's information technology department, or assists customers with technical issues related to computer or technology products. Helps to maintain company computer and phone networks and troubleshoot problems Helps clients diagnose and solve computer or technology system problems.

$58,031 / year median in Pennsylvania

-7% projected decline

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Job Description

IT Field Technician Enthuse customers and provide best experience through best in class hardware, software and technical support services Your benefits Health/ Medical insurance Life insurance Disability Insurance Dental insurance Internal career development program Car Allowance/ KM Allowance Holiday/ Vacation Bonus Vision Insurance Your skills Minimum of 2 - 3 years of experience in IT support (printers, HP servers, data centers, and enterprise-level projects). Experience in technical support or a similar role, with experience in troubleshooting hardware, software, and networking issues. Willingness to commute long distances between customer sites and must have a valid driver's license. Available to work a rotational 24/7 on-call; scheduled shift. Ability to lift and carry equipment up to 50 lbs. This role is an Hourly Non- Exempt position with a targeted hourly range of $24 - $28 USD, based on experience and skillsets. Your tasks Hemmersbach is seeking a customer-focused Field Technician to deliver onsite and remote IT support for enterprise and consumer clients. The role includes installing, upgrading, repairing, and maintaining PCs, printers, servers, and data center equipment. The ideal candidate has experience with hardware support, networking, and HP server environments, and provides high-quality customer service while representing the company at client sites.

Key Responsibilities:

Provide technical support for PCs, printers, servers, and data center equipment Communicate professionally with clients and ensure satisfaction Install, upgrade, and repair IT hardware and infrastructure Collaborate with dispatch, engineers, and project teams Troubleshoot hardware, software, and network issues Support HP servers and enterprise environments Track inventory and provide service updates Be part of us Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile - we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids' Family. That's why Hemmersbach is The Social Purpose IT Company.