Executive IT Services Specialist

Position:

Executive IT Services Specialist Length:

12+ Month contract, Option to convert PERM after 6 months

Location:

On

• site in Wayne, PA
• On-site 5 days a week Pay rate
• $45-50/hr on W2 Job description Key responsibilities: Provide priority, concierge-level IT support for ~200 executives and principals Own end-to-end support for Windows/macOS devices, iOS (iPhone/iPad), and executive AV Support Microsoft 365 workloads and executive collaboration platforms (Teams, Zoom) Perform proactive maintenance, patching, and device lifecycle management Troubleshoot complex desktop, mobile, VPN, Wi-Fi, and conferencing issues under pressure Serve as a trusted IT advisor with strong discretion and executive presence Partner with Network, Security, and Enterprise IT teams for escalations Participate in on-call rotations and ~15-25% travel for board meetings and executive events Required Several years IT support experience; 2+ years supporting C-suite / VIP users Strong Windows, macOS, and iOS experience in enterprise environments Proven executive-facing support with high discretion and urgency Certifications such as CompTIA, ITIL, Microsoft, or Apple are a plus Technical environment & tools (hands-on):

Operating Systems:

Windows 10/11, mac

OS Mobile Platforms:

iOS (iPhone/iPad); Android exposure preferred

Endpoint & MDM:

Microsoft Intune, Jamf Pro Productivity & Collaboration:

Microsoft 365 (Outlook, Word, Excel, PowerPoint, Teams),

OneDrive, SharePoint Video Conferencing & AV:

Microsoft Teams Rooms, Zoom, Google Meet, executive conference room

AV Identity & Access:

Azure AD / Entra ID, MFA, conditional access

Networking:

VPN clients, enterprise Wi-Fi, basic LAN/WAN troubleshooting

Security:

Endpoint security tools, encryption, executive data protection best practices

Hardware:

Laptops/desktops, mobile devices, docks, peripherals, and executive accessories. apolis2024 Must have experience: MUST have White Glove service experience (LOTS OF IT) Interacting with high level C-Suite executives

EXCELLENT

Communication Extremely dependable Able to work independently and very versatile