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Janglo Israel
Customer Service & Technical Support Specialist
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Job Description
Oct 08, 2026 | Jobs | Customer service | Jerusalem & Area Customer Service & Technical Support Specialist Full Time 0542696245 harry.h@shipboss.
io https:
//corporatefreightsavers.com shipboss.io Hartom 10 KissimmeeWE'RE HIRING!
Customer Service & Technical Support Specialist Jerusalem, Israel | Hybrid Position Corporate Freight Savers (CFS) & ShipBoss are looking for a friendly, responsible, and tech-savvy individual to join our growing team! We're seeking someone with excellent communication skills, strong problem-solving abilities, and a passion for helping customers. Working Hours | Monday-Thursday- 3:00 PM - 8:00
PM:
In our Jerusalem office.- 8:00 PM - 12:00
AM:
Flexible work-from-home availability for customer support as needed. Evening support is typically light, with the flexibility to handle customer issues as they arise. What You'll Do- Assist US-based customers with shipping and logistics inquiries..
- Provide customer and technical support for the ShipBoss platform..
- Troubleshoot shipping, billing, and system-related issues..
- Communicate with customers via phone, email, and live chat..
- Work alongside our Israel and US support teams to ensure excellent customer service.. What We're Looking For
- Excellent English, both spoken and written..
- Strong computer skills and technical aptitude..
- Friendly, patient, and professional communication..
- Excellent organizational and problem-solving skills..
- Dependable, proactive, and able to work independently..
- Previous experience in customer service, logistics, or technical support is a plus, but not required.. What We Offer
- Hybrid work arrangement.
- Supportive international team.
- Full training provided.
- Opportunity for professional growth.
- Competitive compensation based on experience.