Experienced IT Field Technician

Experienced technician (3 to 5 years Experience Required): Consultant shall provide comprehensive on-site and remote technology support to a portfolio of small businesses and residential/commercial property clients across the Boston metro area. Services include troubleshooting building infrastructure & systems as well as networking equipment including switches, gateways, and access points. Consultant shall perform hands-on hardware repair and replacement across Windows desktops, laptops, servers, Macs, NAS units, and UPS systems, and handle AV and display installations including wall-mounted TVs and audio/video equipment. Additional services include coordinating with ISPs (Comcast, Verizon) for modem replacements and account transfers, managing software licensing and Windows OS upgrades, providing remote support via LogMeIn and VPN, troubleshooting printers and peripherals, and maintaining documentation in SharePoint and OneNote. Consultant shall independently manage a multi-site daily schedule, equipment logistics between properties and vendors, and communication with property managers, residents, and third-party service providers.

Pay:

$30.00 - $50.00 per hour Application Question(s): Job requires travel to downtown Boston in your own transportation (car or truck). Public transportation is not an option since you will need to carry equipment and parts.

Work Location:

In person