Company Overview ZEISS develops and manufactures innovative optical and technology solutions, including products for healthcare. Its work is supported by sustained investment in research and development. Job Overview As a Field Support Engineer

•Surgical Microscopes, you'll service and maintain surgical microscope systems at healthcare customer sites. You'll diagnose and repair equipment, perform calibration, and help clinical teams keep essential devices ready for use.

Your impact:

Reliable service helps healthcare teams use surgical microscopes with confidence in patient care. Responsibilities Perform field service, preventive maintenance, calibration, and equipment repair on surgical microscopes and related biomedical equipment. Diagnose faults using electrical diagnostics, engineering troubleshooting, test equipment, and electrical schematic reading and interpretation. Inspect and service electro-mechanical components; use hand tools and mechanical knowledge to resolve equipment issues. Document service activity, parts, and maintenance in a computerized maintenance management system (CMMS); follow original equipment manufacturer (OEM) guidance, ISO standards, and biomedical regulatory compliance requirements. Deliver clear, responsive customer service and coordinate equipment troubleshooting with healthcare staff.

Qualifications Required:

Field service or equipment maintenance experience, strong equipment troubleshooting skills, and the ability to use hand tools and read schematics.

Preferred:

Biomedical engineering experience within healthcare, medical electronics experience, or advanced electronics troubleshooting for biomedical equipment. Familiarity with computer hardware, calibration, and test equipment operation for biomedical equipment is an asset. Mechanical skills for biomedical equipment, equipment repair, and maintenance experience are valuable; durable medical equipment (DME) experience is also welcome. Company Car

•Overtime

•Peridium and 10% bonus structure included

Pay:

$72,000.00

•$85,280.00 per year

Benefits:

Dental insurance Health insurance Paid time off Vision insurance

Work Location:

Hybrid remote in Richmond, VA 23230