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Job Description
Senior Eagle
STAR/PACE
Production Support Analyst Location:
Charlotte, NC (Hybrid)
Type:
Full-Time Key Requirements:
6+ years of IT experience 4+ years of hands-on experience with Eagle STAR and Eagle PACE Strong Oracle
SQL / PL-SQL
skills Experience in L2/L3 Production Support Knowledge of Investment/Asset Management domain Experience with Performance Reporting, Security Master, Pricing, Transactions, and TWR concepts Experience with ticketing tools like ServiceNow or Jira Knowledge of Control-M or Autosys is a plus
Responsibilities:
Support and troubleshoot Eagle
STAR/PACE
production issues Perform root cause analysis and incident resolution Monitor batch jobs and validate data Support releases and deployments Work with business, development, and infrastructure teams Participate in Eagle
STAR/PACE
development activities (70% Support / 30% Development)
Recruiter Focus:
Target candidates with Eagle
STAR/PACE
support experience from Investment Management or Asset Management environments. Candidates with Eagle Performance or Eagle BA experience are also acceptable. Remote candidates can be considered.