Help Desk Support Technician

Description Robert Half is seeking a Help Desk Support Technician to support a government organization based in Issaquah. This role involves Tier 1 ticketing support for internal users. The position is Hybrid - Onsite 3 days a week and is a 6-month contract opportunity with the potential to Convert. Apply today!

Job Details:

Schedule:

Monday - Friday 8-5pm

PST Duration:

6-month contract with opportunity to convert

Location:

Hybrid, in office 3 days a week in

Issaquah Job Responsibilities:

+ Test, diagnose and resolve end user desktop hardware, OS, and application problems, including the ability to identify desktop application interdependencies and or conflicts. + Coordinate with vendors for hardware parts, repairs, and replacements. + Troubleshoot printer, copier and scanner problems. + Create, Rebuild and optimize operating system images and install new device hardware. + Create and manage user and group accounts in a hybrid Active Directory/Office 365 environment. + Respond to end-user requests for service on problematic systems and/or equipment. + Manage helpdesk ticket system, distribute incoming tickets to IT team members. + Act as a point of escalation for system and application analyst team. + Participate in team technology training regimen to stay current. Requirements + 1+ years of experience in Help Desk related role with CompTIA+ certification + Experienced in supporting multiple end users in ticketing systems + Skilled with cross functional communication and collaboration Technology Doesn't Change the World, People Do.® Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .