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Job Description
We are hiring a Help Desk Technician to provide technical support to end users in a fast-paced environment.
Responsibilities:
Provide support to users via phone, email, and chatTroubleshoot hardware, software, and Windows-related issuesPerform Active Directory account maintenance and password resetsTrack and resolve support requests through the ticketing systemUse Remote Desktop to assist users with technical issuesEscalate more complex issues when needed