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Two95 International Inc.

Helpdesk Technician

Pay: Not specified

Posted: 2 weeks ago

Location: Newtown Square, PA (Hybrid)

Last Updated: 1 week ago

Hours: Full-Time

Expires: 10/2/2026

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What they do

A Help Desk Technician or Analyst provides technical support to computer users. Handles customer inquiries and works to resolve technical issues with computer hardware, software or networks. Provides customer support by phone, email, live chat or with screen sharing. May refer customers with complex system or application problems for more advanced technical support. Tracks help requests using a ticketing system.

$53,796 / year median in Pennsylvania

-11% projected decline

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Job Description

Hybridinformation TechnologyContract Newtown Square, Pennsylvania, United States

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Description Job Title:

IT Vulnerability\Helpdesk Technician Location:

Hybrid Work (3 days a week to Newtown Square, PA)

Type:

Month Contract Rate:

$Open /hr.

Job Title:

Key Responsibilities:

Regular monitor vulnerability scans performed on systems and applications. Mitigate found vulnerabilities by contacting users and Remoting into Laptops to preform Patching. Identify and document security vulnerabilities and recommend appropriate remediation strategies. Work closely with IT teams to ensure vulnerabilities are promptly addressed and mitigated. Develop and maintain vulnerability management procedures and documentation. Conduct security assessments and audits to ensure compliance with security policies and standards. Stay informed about emerging security threats, technologies, and best practices. Provide support during security audits and assessments by third-party entities. Provide onsite technical support to users as needed. Provide remote support to users using Beyond Trust Remote Support.

Requirements Qualifications:

3+ years of experience in an Windows IT Services End-user support or Endpoint Administrator role Experience in Helpdesk Support Experience in vulnerability assessment and management. Familiarity with security tools and technologies such as Nessus, MECM and Intune Excellent problem-solving skills and attention to detail. Ability to work effectively both independently and as part of a team. Strong communication and interpersonal skills Apply for this job This website uses cookies to improve user's experience, personalise ads and analyse traffic. You can accept all cookies, decline all optional cookies, or manage your cookie settings. To learn more, view our cookies policy. Cookies settings Accept all Decline all View website View all jobs Help Accessibility Cookie settings Powered byWorkable