Skip to main content
Tallo logoTallo logo

Find Jobs

Find Jobs Near You – Available Work in Your Location

Skip to job details

Back to Results

Apply for this opportunity

To apply for this job, you'll continue to an external website or email application.

StevenDouglas

Information Technology Help Desk

Review key factors to help you decide if the role fits your goals.
Pay Growth
?
out of 5
Not enough data
Not enough info to score pay or growth
Job Security
?
out of 5
Not enough data
Calculating job security score...
Total Score
44
out of 100
Average of individual scores

Were these scores useful?

Job Description

Information Technology Help Desk at StevenDouglas Information Technology Help Desk at StevenDouglas in Miami Beach, Florida Posted in 6 days ago.

Type:

full-time Level 1 Help Desk Support Technician (Contract)

Location:
Onsite Duration:

6 Month Contract to hire (Potential Extension)

Start Date:
Immediate M-F:

7am

  • 9pm
EST Weekends:

9am

  • 9pm EST (can work remote) Overview Day to day: Printers and Outlook
  • most common issues to troubleshoot 35-40 tickets per day
  • mix of phone/email/chat interactions (no in person support) 1-2 years of experience (mix of certification/experience
  • Technical acumen & customer service equally important Wants someone that: uses logic in problem solving has technical acumen assessing variables and eliminating variables resourcefulness and actual thought/problem solving volume experience helps fast paced environments work
  • 8k interactions per month for whole team Outlook troubleshooting
Plus:

ServiceNow exp Basic networking

  • CompTIA A+