IT Coordinator (Part-Time / Contract)

IT Coordinator (Part-Time / Contract) SmallSpark Denver, CO Job Details Contract $18

• $20 an hour 18 hours ago Benefits Opportunities for advancement Flexible schedule Qualifications Google Workspace Teamwork Windows Attention to detail Computer networking Full Job Description We are a small nonprofit IT company looking to expand.

We are seeking a dependable, professional, and people-focused IT Coordinator to support our growing client base of nonprofits, community organizations, and small businesses. This role combines hands-on technical support with client communication, organization, and operational assistance. We are looking for someone who is not only technically capable but also calm under pressure, trustworthy, detail-oriented, and confident in interacting directly with clients. This is a flexible part-time contract position with opportunities for growth as the organization expands. Responsibilities

• Respond to client emails, phone calls, and support requests in a timely and professional manner
• Assist with common IT support tasks such as password resets, account setup, device troubleshooting, printer issues, and software installation
• Provide both remote and on-site support for nonprofits and small businesses
• Manage and update support tickets, ensuring issues are documented and followed through to completion
• Maintain accurate documentation of client environments, recurring issues, and solutions
• Assist with onboarding new users, device deployments, and account provisioning
• Follow internal procedures and security practices carefully and consistently
• Represent the organization professionally during client interactions Qualifications
• Strong communication and customer service skills
• Ability to remain organized and dependable in a fast-paced support environment
• Comfortable learning new technologies and troubleshooting basic technical issues
• Ability to work independently while also communicating proactively with leadership
• Strong attention to detail and ability to follow documented processes
• Reliable transportation for onsite client visits
• High level of professionalism, discretion, and accountability Preferred Qualifications
• Previous experience in IT support, customer service, help desk, or technical coordination Familiarity with:
• Microsoft 365
• Google Workspace
• Windows troubleshooting
• Basic networking concepts
• Remote support tools
• Experience supporting nonprofits or small businesses is a plus What This Role Offers ✅ Flexible Scheduling
• Build a schedule that works around your availability ✅ Meaningful Work
• Support nonprofits and organizations making a difference in their communities ✅ Real-World IT Experience
• Gain hands-on experience across a variety of technologies and environments ✅ Growth Opportunities
• Potential for increased responsibility and advancement as SmallSpark grows ✅ Collaborative Environment
• Work closely with leadership in a mission-driven organization

Job Type:

1099

Contract Schedule:

• Monday to Friday
• Flexible hours
• Occasional weekend or after-hours work as needed

Location:

Hybrid

• Remote work available, but onsite travel throughout the Denver metro area is required.

Resumes are required for consideration.

Pay:

$18.00

• $20.

00 per hour

Work Location:

Hybrid remote in Denver, CO 80281