IT Field Service Technician

Role Summary This role involves managing the deployment of network equipment across multiple field locations within a defined timeline. It requires coordination of installation activities, ensuring reliable connectivity, and documenting technical issues. The position offers a hybrid work schedule with a focus on travel to site locations over an extended project period. Responsibilities Deploy network equipment at designated field sites following established guidelines and protocols Ensure successful connectivity of routers and related hardware before and after installation Document all technical issues, outages, and incidents during deployment and post-installation Communicate risks, outages, and project updates promptly to relevant stakeholders Manage time effectively to meet project deadlines and accommodate weekly travel requirements Perform site assessments and recommend solutions based on site-specific connectivity methods (VSAT, cellular, etc.) Coordinate with project teams to ensure smooth installation processes Conduct testing of installed equipment to verify network performance and stability Maintain detailed records of deployments, issues, and resolutions for project documentation Support troubleshooting and provide technical guidance as needed during deployment phases Qualifications Proven experience in network equipment deployment and infrastructure management Knowledge of various site connection methods such as VSAT, cellular, and other broadband solutions Ability to manage time effectively in a multi-site project environment with extensive travel Strong troubleshooting and technical documentation skills Excellent communication skills for coordinating with teams and reporting issues Valid driver's license and ability to travel weekly for approximately 18 months Ability to work independently and adapt to various working environments Prior experience with field deployment projects is preferred Eligible to work in the country without restrictions Flexibility to work in a hybrid schedule, combining travel and remote work

Publishing Pay Range:

$20.00 - $32.00 Hourly This position offers a hybrid schedule, with time split between travel to field locations and remote work.