About the Role DPC Technology is looking for a Field Technician to cover our Conway/Myrtle Beach, SC region. You'll bring at least a year of hands-on IT, networking, or low-voltage/cabling experience, and we'll build on that with training. Most of the time you'll be working from home on remote support and tickets, but when we have a project in the region, you're the person who goes on-site — often handling the physical install on your own, with remote guidance from the team available whenever you need it. This is a great fit for someone with a year or more of real-world experience in IT support, networking, or structured cabling, who is genuinely comfortable on a ladder, in an attic, or in a crawlspace for extended periods, and who doesn't mind being the only person on-site for a job. What You'll Do Serve as DPC's on-site technician for the Conway/Myrtle Beach region, traveling to client sites whenever a project is scheduled in the area. Run and terminate structured cabling (Cat5e/6, fiber, coax) through walls, ceilings, attics, and crawlspaces. Mount, rack, and physically install hardware, including servers, switches, access points, cameras, displays, and related equipment. Set up and configure systems, software, and hardware on-site according to project scope, often working independently with remote support from the team as needed. Test and verify installed systems to confirm functionality, integration, and performance before sign-off. Troubleshoot basic deployment issues in the field, escalating to more senior team members when needed. Maintain clear documentation, including ticket notes, system configurations, and troubleshooting guides. Keep clients and the DPC team informed on progress, delays, or scope changes during the install. Work from home between projects, handling tickets, documentation, and remote support while staying available for upcoming on-site work. Track time, expenses, and work activities in ConnectWise; complete ConnectWise University training. What We're Looking For Minimum of 1 year of professional experience in IT support, networking, or low-voltage/cabling installation is required. CompTIA A+ certification required (or actively working toward it) Network+ a plus. You should be genuinely comfortable working on ladders, in attics and crawlspaces, and on active job sites, including lifting and carrying equipment up to 50 lbs — this is a core, regular part of the job, not an occasional exception. Comfortable traveling to a client site and working through a physical install on your own, even without another technician present in person; remote support from the team is always available. Based in or near the Conway/Myrtle Beach area, with a valid driver's license and reliable transportation to reach client sites across the region; a company vehicle will be provided for on-site project travel. Comfortable working from home between projects, with the self-discipline to stay productive and reachable without daily in-person oversight. Detail-oriented with a habit of documenting work clearly, including notes and photos. Strong customer service skills, comfortable representing DPC directly to clients on-site. Clear written and verbal communication for documentation and client updates. Self-motivated, reliable, and able to manage your own schedule between remote work and on-site travel. Nice to Have CEDIA Cabling & Infrastructure Technician, Snap One PCNA, or similar low-voltage/AV certifications. Background in construction, carpentry, electrical, or a similar physical trade. Familiarity with Active Directory domains, Windows Server, or general networking concepts. Growth Opportunities Strong performers with strong client feedback may progress into a Field Technician II or Project Specialist role. Success in This Role Looks Like Project client satisfaction score of 98% or higher. 90% or more of projects delivered at or under budget. A defect rate averaging no more than 1 per 10 projects. Benefits 401(k) + 401(k) matching, dental, health, and vision insurance, health savings account, life insurance, paid time off, professional development assistance.

Pay:

$40,000.00 - $55,000.00 per year

Benefits:

401(k) matching Dental insurance Health insurance Health savings account Life insurance Paid time off Professional development assistance Referral program Retirement plan Vision insurance Application Question(s): Are you comfortable working in attics, crawlspaces, and on ladders for extended periods?

Experience:

Professional IT/networking/cabling:

1 year (Required)

Work Location:

Hybrid remote in Conway, SC 29526