Customer Support Associate (Hybrid/Remote) | $20/hr Please add your top 2 shift preferences at the top of your resume.

Pay:

$20/hour Position Overview 12-month contract with potential extension up to 24 months Hybrid and remote opportunities available depending on assigned shift Some schedules require 2 days onsite and 3 days remote per week Overnight/off-hours shifts are fully remote Schedule may change based on business needs First-round interviews will be conducted via a one-way video interview platform, followed by live virtual or onsite interviews for selected candidates Available Shifts (EST) 6:00 AM

• 2:00 PM | Sun-Thu 1:00 PM
• 9:00 PM | Sat-Wed 8:00 PM
• 4:00 AM | Thu-Mon 9:00 AM
• 5:00 PM | Mon-Fri 10:00 AM
• 6:00 PM | Mon-Fri 11:00 AM
• 7:00 PM | Mon-Fri 12:00 PM
• 8:00 PM | Mon-Fri All shifts include two paid 15-minute breaks and one unpaid 30-minute lunch.

Training Mandatory 3-week instructor-led training Monday-Friday, 8:30 AM-4:00 PM EST 35 hours per week Requirements Reliable high-speed internet Wired Ethernet connection required (Wi-Fi not permitted) For hybrid schedules, candidates must live within commuting distance of the assigned office location and be able to work onsite 2 days per week Additional Information Contract duration and extension eligibility are based on business needs, attendance, and performance. Shift assignments may change after training based on operational requirements. Medical, dental, and vision insurance are available to qualified candidates who meet eligibility requirements.