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IT Support Lead
Job
Jobringer
Remote
Full-Time
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52
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Job Description
Lead, coach, and manage a team of IT Support Engineers. Oversee support queues, prioritize tickets, and ensure SLA compliance. Act as the escalation point for complex IT incidents and service requests. Manage IT assets, procurement, deployment, and decommissioning. Support onboarding/offboarding, MDM, identity management, and antivirus tools. Enhance documentation, automate workflows using AI, and improve knowledge management Overview Industry
- IT•INFORMATION
TECHNOLOGY
Functional Area- IT Software Maintenance / Operations / Support Services, IT Hardware Installation / Maintenance / Support Job Role
- Technical Support Engineer Employment type
- Full Time
- Permanent Work Mode
- Remote Qualifications Any Graduate
- Any Specialization Any Post Graduate
- Any Specialization Any Doctorate
- Any Specialization Job Related Keywords IT Service Desk Microsoft 365 Desktop Support Networking Technical Support