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IT Support Specialist
Job
Kier & Wright
Remote
$57,200 Salary, Full-Time
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Job Description
IT Support Specialist Kier & Wright - 3.9 Irvine, CA Job Details Full-time $25 - $30 an hour 12 hours ago Benefits Profit sharing Paid holidays Health insurance Dental insurance 401(k) Paid time off Snacks provided Vision insurance Qualifications Desktop computer repair Computer science Network troubleshooting Microsoft Access Computer Science Plotters Wireless networking Technical documentation Laptop (troubleshooting support) Hardware maintenance Mid-level Windows Printer (troubleshooting support) Firewall Bachelor's degree Computer hardware Desktop (troubleshooting support) Civil 3D Hardware configuration Remote access software Technical customer support for office equipment System deployment Office equipment system configuration 1 year Windows Server administration Desktop administration Bachelor's degree in computer science Hardware diagnostics Communication skills Peripheral hardware support Full Job Description Who we are Since 1972, Kier + Wright has provided both private and public sector clients with engineering and surveying work that is efficient, cost-effective and forward-thinking. We offer a full range of services to support commercial, industrial, and high-density residential development and redevelopment projects. For more information about our services, visit kierwright.com. EEO IT Support Technician Kier & Wright is looking for an IT Support Specialist with a background in server maintenance, hardware and software set-up/troubleshooting, and providing general workplace IT support. Occasional remote work and/or travel to additional locations is required. Responsibilities Responding to requests for technical support in a timely fashion. Diagnosing and troubleshooting environmental (server/hardware/operating system/software/printer/KIP plotter) issues. Analyzing, identifying and resolving technical issues related to plan and drawing production in AutoCAD Civil3D. Setting up workstations and laptops. Assisting with the development, maintenance and documentation of IT systems, processes and procedures. May assist network administrator with larger-scale software or hardware rollouts. Assisting in asset inventory. Supporting VPN users. Qualifications Bachelor's Degree in Computer Science highly preferred 1-3 years of general workplace IT experience in a position involving regular and routine support of desktops and laptops running Windows 7 or Windows 10. General PC hardware and software troubleshooting experience. Ability to work independently with little supervision. Windows server support experience. General networking knowledge (firewalls, routers, Wi-Fi, TCP/IP). Strong written and verbal communication skills. Ability to handle multiple assignments and meet demanding deadlines in a fast-paced environment. Previous employment in a position involving routine AutoCAD set up, configuration and troubleshooting is strongly preferred. Microsoft Access programming experience is a plus. Why Kier + Wright? Great culture - Team Collaboration, Innovative problem solving, Responsive to clients, Passionate about work