Requisition ID:

458789

Work Area:

Information TechnologyExpected Travel:

0 - 20%

Career Status:

ProfessionalEmployment Type:

Regular Full TimeCareer Level:

T3-3

Additional Locations:

Original Posting Date:

MM/DD/YY

Job Title:

IT Technology Services Senior Specialist

Location:

Newtown Square, PA

Work Model:

Hybrid work model

Purpose and Objective:

SAP America, Inc. seeks an IT Technology Services Senior Specialist at our Newtown Square, PA location to develop and provide systems, applications, products and services to optimize or automate business processes, improve work efficiency and provide expert support in operations.

Expectations and Tasks:

Revise and update existing programs and provide required documentation. Facilitate the service lifecycle and product lifecycle. Deliver outcomes of assigned projects. Work independently on topics while setting priorities having sole responsibility in complex issues in own area. Represents SAP to customers. Advocate for the end user through deep understanding of end users needs, behaviors, and usage patterns. Design and develop systems, applications, products, services and data to optimize / automate SAPʼs business processes and improve work efficiency. Engage with business stakeholders and other technology teams to deliver solutions to business requirements. Perform complex data and system development along with technology integration through learned technology coding languages. Facilitate the system, service, and product lifecycle, and ensure stable, secure, performant and high available operations for and between system and cloud services.

Education and Occupational Experience:

Bachelor's degree or foreign equivalent in Computer Science, Engineering, or a related field of study and six (6) years of progressive post-baccalaureate experience in the job offered or related occupation. Alternatively, a Master's degree or foreign equivalent in Computer Science, Engineering, or a related field of study and four (4) years of experience in the job offered or related occupation.

Qualifications/Skills and Competencies Experience:

Experience must include four (4) years involving each of the following: Technical Solution Design and Feasibility Assessments; Validating database performance and performing SQL checks in SAP HANA or DB; SAP System Architecture and Technical Blueprinting; Unix or Linux based environments; Incident Analysis, Root-Cause Resolution, and Operations Support; Automation and optimization of technical processes and workflows; SAP Transport Management and Deployment Readiness; Continuous improvement and operational efficiency in IT systems; Executing deployment validation, runbooks, and system readiness tasks; and Performing incident analysis and problem resolution for Operations.

License/Certification required:

Hyperscalar Certification (i.e. Azure or AWS).

Travel:

Position does require up to 20% domestic travel to various, unanticipated customer sites to perform customer-facing tasks, including implementing procured solutions. This position is eligible for the Employee Referral Program subject to the eligibility criteria outlined in the SAP Internal Employee Referral Policy.

Internal use only:

reference code lhrs4262

SAP:

SAIL

EX:

OUT We help the world run betterAt SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging - but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. ​We win with inclusionSAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to

Recruiting Operations Team:

Careers@sap.com. Requests for reasonable accommodation will be considered on a case-by-case basis.

For SAP employees:

Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Compensation Range Transparency:

The annual base salary range for this position is $153,358 - $216,128. SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP's commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is $153,358 - $245,600. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits. AI Usage in the Recruitment Process For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process. Please note that any violation of these guidelines may result in disqualification from the hiring process.

Additional Locations:

​