School-Based IT Support Technician

School-Based IT Support Technician - Laurel Fork, VA Tri-Area Community Health (https://triareahealth.org/) is a Federally Qualified Health Center headquartered in Laurel Fork, Virginia, with locations currently open in Ferrum, Floyd, Fries, Cana, Carroll County Schools, Grayson Highlands (Troutdale), Galax City Schools, Grayson County Schools, and Laurel Fork, Virginia, with expansion into Floyd County Schools and Patrick County Schools in the fall of 2026. Tri-Area Community Health is hiring a full-time School-Based IT Support Technician to support all school-based clinics in our coverage area. The School-Based IT Support Technician provides on-site and remote technology support for school-based health clinic locations across multiple school systems (Carroll County, Grayson County, Galax City, Floyd County and Patrick County). This position focuses on maintaining reliable operation of telehealth equipment, computers, printers, communication devices, and other technology used by clinical staff operating within school environments. This role requires frequent travel to school sites to install, maintain, and troubleshoot equipment supporting telehealth visits, electronic health record access, and day-to-day clinic operations. The technician works independently in the field while coordinating with the central IT department to ensure secure, reliable, and efficient technology services for school-based healthcare programs. Hours are primarily

M-F, 8-5

with a potential for an alternate schedule such as 4 10-hour days. This position requires a high school diploma or equivalent; an associate degree, technical certification, or equivalent experience in Information Technology is preferred. Knowledge of current computer hardware (laptops, desktops, tablets, printers, scanners, telehealth devices, and other peripheral equipment) and common software applications used in healthcare and school environments is required. Strong interpersonal and communication skills are essential to effectively assist school personnel and clinical staff with varying levels of technical knowledge. Pay is based on experience and education. Qualified applicants can submit a CV/Resume and cover letter or letter of interest to hr@triarea.org. E/O/E