ITSM/ITIL

practices, including workflow automation. Experience in open-source technologies. Previous exposure and/or experience in data governance and reporting. Experience supporting enterprise applications and working directly with business users. Strong troubleshooting, documentation, communication, and customer support skills. Preferred Qualifications Apache Airflow Databricks Azure Cloud Git/GitHub GitHub Copilot or Microsoft Copilot Large Language Models (LLMs) and AI-assisted development tools Freshworks, ServiceNow, or similar ITSM platforms Healthcare, clinical research, or HIPAA-regulated environments Linux/Unix administration Business Intelligence and reporting tools

Location:

Pleasanton, CA (Hybrid) Approximately 2 days onsite per week during onboarding , transitioning to 1 day onsite after training, with additional onsite support as needed.

Work Schedule:

Candidates must be willing to work overtime as needed to support business priorities, critical system updates, production issues, and other time-sensitive operational requirements.

Duration:

Initial contract anticipated to be 3 6 months with the goal of converting to a full-time employee before year-end, depending on business needs and performance.

Type :

Contract Location:

Remote or Pleasanton, CA (onsite 5 days out of the week)

Pay Range:

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