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HCTec

Service Desk Analyst

Job Description

Service Desk Analyst HCTec - 3.6 Brentwood, TN Job Details Full-time $16 - $19 an hour 6 days ago Benefits Paid training Health savings account Paid holidays Health insurance Dental insurance 401(k) Paid time off Vision insurance Life insurance Retirement plan Qualifications Phone customer support Problem-solving Performing background checks Technical Proficiency Full Job Description
MUST BE LOCAL TO
Brentwood, TN or within driving distance
Shift:
Four 10-hour days a week and working every other weekend as well as occasional holidays Ability to be fully remote or work in the office Do you have a technical/IT acumen? Have you worked at a service desk? Are you passionate about customer service? What is the work? Supporting hospital clients with basic IT customer service (portal navigation, password inquiries, etc.) Providing great service with a great attitude and using problem solving skills to quickly address issues We need extra support because hospitals are busy due to COVID-19 and patients need our support What is the shift? Various shifts available including Days, Nights and Weekends (40 hour work weeks) In the office in a call center environment Qualifications Basic technical competencies Strong customer service Contingent on passing background check & drug screen Paid training provided Benefits You would be eligible for our full benefits package, including PTO, paid holidays, etc.
INDCORP Job Type:
Full-time Pay:
$16.00 - $19.00 per hour
Benefits:
401(k) Dental insurance Health insurance Health savings account Life insurance Paid time off Retirement plan Vision insurance
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Professional Development
  • Other Retirement and Savings
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