Sr. Support Engineer Consultant for direct banking client Iselin, NJ Work schedule: hybrid 3 day onsite NJ Based candidates only

• this as an L1/L2 techno-functional application support role, supporting collateral-management operations. The candidate needs both technical troubleshooting ability and enough collateral-domain knowledge to understand business-user issues.
• a strong preference for candidates with direct collateral-management/support experience
• Important
• Prior experience with Colline, the collateral-management application being used.
• Experience with related vendor applications such as FIS
• The candidate should be hands-on with Linux and SQL, including troubleshooting logs, running queries against collateral/exposure data.
• Candidates should understand collateral concepts and terminology
• The application is SaaS/vendor-managed, so the consultant will primarily troubleshoot issues, understand data/process flows, coordinate with vendors.

Support Engineer with 10+ years of overall experience in financial services and technology domains. Proven expertise in Collateral Management (COLLINE) strong technical proficiency in Unix, Shell scripting, and SQL. Highly skilled and expert in all technical aspects of Colline application (System setup, Vendor Vermeg Third-Party Agent, Third-Party Custodian, Databases and SWIFT/AcadiaSoft connectivity) , user support. Good to have prior experience on Global one, FIS Phase 3 vendor applications.

Unix & Shell Scripting:

Hands-on expertise in developing, testing, and deploying scripts for automation and release management. Experienced with Tidal jobs for batch monitoring. Experienced in change management, process optimization, and cross-functional collaboration to deliver high-quality Production support in complex banking environments. Experienced in coordinating Disaster Recovery Exercise. Providing L1/L2 support coverage. Resolving user Inquiries and handling Production Incidents, Root cause Analysis, Incident Mgmt. Experienced with Sql, ETL ,Linux, Windows User access reviews, Audit reviews, IDM reviews, User access setup. Help in coordinating/Managing DR flips Supporting Tidal jobs for batch monitoring. Experienced in change management, process optimization, and cross-functional collaboration to deliver high-quality Production support in complex banking environments.

Education:

Bachelor in Computer Science, Information systems or similar field.