Tech Support

Tech Support Blue Sky Evolution Sugar Land, TX Job Details Full-time $45,000 - $55,000 a year 11 hours ago Benefits Health savings account Health insurance 401(k) Paid time off Flexible schedule Retirement plan Qualifications Spanish English Chinese Full Job Description Join The Blue Sky Evolution Team Our innovative and inclusive software company is looking for a new member on our Customer Success Team to join our high-performance company. Blue Sky creates software that helps infrastructure industries build critical projects safer and faster. We use cutting edge tech, have a great culture and contribute to a safer society and environment. If you're looking for a fun and dynamic work environment, please continue reading! The Job Learn the Blue Sky applications. Help customers who submit tech support tickets. Contribute to the Knowledge Base website by editing and adding articles. Communicate issues to the Software Engineering team. Train users on using the applications. Your Qualifications At Blue Sky Evolution we take great care to find candidates that are a good fit, both for the role and for our culture. Less than 1% of applicants are offered a job and most new hires stay for 3 years or longer. Here is what we are looking for in a new team member: Experience with either ArcGIS Pro or AutoCAD Creative problem solver Action and results oriented Humble and emotionally intelligent Passionate about technology High cognitive ability Able to break down complex problems into component parts to analyze and arrive at effective solutions. Able to communicate well verbally and through written media Works very well with others. Able to give and accept critical feedback respectfully. Prioritizes customers, both internal and external. Optimistic and confident in ability to accomplish goals and challenging tasks. About Our Company Blue Sky Evolution is a small team of technologists and business people who work together to create a positive impact to the world's infrastructure. Our software has been used for decades to help companies track, build and operate critical infrastructure better. We believe in innovation, the power of people, working hard and playing hard. People who succeed at Blue Sky are team players who are results oriented and never stop learning. Benefits Health Insurance (PPO and HSA options) 401(k) 10 days of vacation About 15 holiday days per year End of year bonuses Performance/milestone bonuses No cube farms! Team building and cultural events High level of organizational transparency and trust in our employees. Work with the latest technologies. Located in a great area. Lots of room for career growth. Make a difference in the world! Our software enhances the safety and efficiency of the world's infrastructure. With every application sold, every new customer, every user trained, our people are making the world a better, safer place to live for everyone.

Job Type:

Full-time Pay:

$45,000.00 - $55,000.00 per year

Benefits:

401(k) Flexible schedule Health insurance Health savings account Paid time off Retirement plan People with a criminal record are encouraged to apply

Language:

English (Required) Spanish (Preferred) Chinese (Preferred)

Work Location:

Hybrid remote in Sugar Land, TX 77478