Technical Support Specialist

Technical Support Specialist (OOJ

• 43609) 145000-205000 / US Dollars / Annual Salary NPAworldwide Recruitment Network update Last updated: Mar/09/2026 Job Description Technical Support Specialist (Apple background)

Location:

Cupertino, CA

• office-based

Salary:

US$145-205K plus excellent benefits package Employer Overview Our client is a high-tech enterprise specialising in functional new materials, with end-to-end capability across R D, manufacturing and sales of composite functional materials/devices and electronic traceability products. Its products support consumer electronics and new energy applications (including automotive and photovoltaics), enabling bonding and fastening plus functions such as thermal management, conductivity/insulation, EMI shielding, flame retardancy, and protection. Role & Responsibilities As a Technical Support Specialist, you will provide customer-facing technical support while partnering internally to deliver differentiated materials solutions for strategic accounts.

Your responsibilities will include:

• Providing materials/solutions to customers and delivering technical support to strategic customers.
• Identifying new opportunities within existing accounts, introducing relevant products and services to potential customers, and supporting new customer development.
• Acting as a project manager
• coordinating activities between customers and internal teams.
• Collecting competitive intelligence from the market and feeding insights back to internal stakeholders.
• Working closely with internal technical teams / R D to define unique solutions for each customer.
• Completing other tasks assigned by senior leadership.

Qualifications:

Key Requirements We are looking for a technically strong, customer-facing specialist with proven Apple supply chain exposure in materials, die-cutting and assembly within the 3C sector, able to operate as both technical support and a commercial opportunity finder.

Must-have skills and experience:

• 5+ years' experience in PD/RD and Technical Support (TS) relating to materials, die-cutting and assembly for Apple projects in the 3C field.
• Strong knowledge of materials and die-cut product performance / process.
• Fluent English (able to use English as the working language).
• Strong interpersonal skills
• able to work effectively in a multicultural environment.
• Willingness to travel internationally as required.
• Clear thinking with strong market insight, problem-solving ability, and the drive to build deep customer links that translate int o opportunities.
• Master's degree or above, from a top 500 global university, in Mechanical Engineering, Electronic Engineering, Chemical Engineering or Polymer Science.

Why is This a

Great Opportunity :

Excellent career opportunities.

Pay Type:

Annual Salary

Pay Rate:

145000-205000

Currency Type:

US Dollars Visa sponsorship provided: No

Location:

CUPERTINO, California, USA

Remote Status:

No Remote

Pay Type:

Annual Salary

Salary:

145000-205000 / US Dollars

Occupational Categories:

Other Industries/Categories Industry(ies): Consumer Products,Research & Development Services,Telecommunications,O more