A Systems Support Specialist provides technical support for the computer and communications systems at a business or organization. Installs and configures computer software, hardware and equipment, and provides troubleshooting for network issues. Manages documentation, maintenance and repairs. May provide help desk support or manage user accounts.
about this position, please feel free to contact EITHER of US and
REFERENCE
the JOB#:
MICHELL CASEY
(800) 732-4680 x715 or MCasey@calance.com
TRENT CASEY
(949) 558-4246 or TCasey@calance.com =======================================================•We will NOT accept 3rd Party (C2C) Contractors•=======================================================
JOB DETAILS
Position:
VR Systems Support Specialist Job Ref #: 44910•JIH5JP00004540
Duration:
24+ Months (On-going Contract)
Location:
HYBRID•Raymond, OH 43067
Pay Rate:
$50.00•$59.25 per hour (W2 ONLY)•Must be LOCAL or willing to
RELOCATE
at your own expense•
HYBRID:
Must be able to work
ONSITE 4
days per week /
HOURS:
MON-FRI (40 Hours) VR Systems Support Specialist will maintaining reliable VR/MR lab operations by performing preventative system checks, validating software and firmware updates, and deploying approved changes across production VR environments. The technician will also support VR events and end users, collaborate with the VR team and suppliers, and maintain clear documentation for system status, procedures, troubleshooting, and ongoing support activities.
RESPONSIBILITIES INCLUDE
Perform routine maintenance checks on VR workstations, HMDs, tracking, and AV systems in VR arenas. Test software and firmware updates before deploying approved updates to production VR systems. Troubleshoot issues, identify root causes, resolve when possible, and coordinate escalations with internal teams, suppliers, and vendors. Support users and VR events by gathering issue details, following documented processes, and preparing systems for design reviews and engineering sessions. Maintain documentation for maintenance, system status, procedures, troubleshooting, configurations, cable standards, deployments, and team/supplier meetings.
REQUIRED EXPERIENCE/SKILLS
1+ years of experience supporting
VR/AR/MR
hardware and software in an enterprise environment Experience with high-end VR headsets (Varjo XR-4, Apple Vision Pro, Vive Focus Vision, Meta Quest 3, or equivalent) Experience with VR tracking systems (SteamVR Lighthouse, ART optical tracking, or similar) Knowledge of VR accessories configuration (tracking pucks, haptic gloves, motion controllers)
Software Platforms:
Autodesk VRED, IC.IDO, Nvidia CloudXR, AV System Integration, Microsoft Teams Room, Python Scripting
DESIRED SKILLS
Experience in automotive, aerospace, or manufacturing design visualization environments ========================================== ==========================================
Calance Consultant Benefits Offerings:
EPO/PPO Medical Plans HMO/PPO Dental programs•Vision•VSP (Vision Plan Summary) 401K Retirement vesting program (VOYA) Paid Bi-Weekly/Direct Deposit Flex Spending Plan Voluntary Life, AD&D, STD or LTD plans
