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Desktop Support Analyst

Job

Robert Half

Anderson, SC (In Person)

Full-Time

Posted 8 weeks ago (Updated 7 weeks ago) • Actively hiring

Expires 5/27/2026

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Job Description

We are looking for a skilled Desktop Support Analyst to join our team in Anderson, South Carolina. This Contract to permanent position requires someone with a hands-on approach to managing and maintaining hardware, software, and operating systems in a dynamic IT environment. The role offers an excellent opportunity to contribute to a fast-paced organization while ensuring smooth technical operations.
Responsibilities:
  • Install, configure, and maintain company hardware, software, and operating systems to ensure optimal performance.
  • Set up and image laptops for both new and existing employees, ensuring they are ready for use.
  • Provide encryption keys and assist users with secure access when required.
  • Troubleshoot and resolve technical issues related to hardware and software across the organization.
  • Deploy and configure desktop software tailored to user needs.
  • Manage and prioritize incident tickets using the ServiceNow platform, ensuring timely resolutions.
  • Perform inventory checks and asset management tasks to maintain accurate records of equipment and supplies.
  • Conduct necessary updates to Windows systems to keep devices secure and functional.
  • Recommend hardware and software purchases based on organizational needs.
  • Assist with additional tasks and responsibilities as assigned.

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