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Desktop Support Technician

Job

Open Systems, Inc.

Chester, SC (In Person)

$55,442 Salary, Full-Time

Posted 1 week ago (Updated 2 days ago) • Actively hiring

Expires 6/12/2026

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Job Description

Job Overview Bachelor's degree or equivalent in Information Technology, Computer Science, Engineering or related field. Minimum one (1) year of experience in IT Level 1 support, two - three (2-3) years' experience in IT Level 1/Level 2 support preferred. Experience providing technical support in an enterprise environment, consisting of Windows PCs, thin clients/Citrix/IGELs, macOS, and iOS devices. Experience supporting M365 applications, and email systems such as Exchange/Outlook. Experience troubleshooting issues clients may be having when connecting to or using network services. Excellent customer service skills with an ability to demonstrate empathy. Experience supporting both onsite and remote users. Experience providing executive-level support. Strong troubleshooting, investigative and problem-solving skills. Ability to design and develop end-user and training documentation.
Pay:
$25.31 - $28.00 per hour
Benefits:
401(k)
Work Location:
In person

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