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Computer Technician
Career Insights for Help Desk Technician / Analyst
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Scorecard
Based on South Carolina data
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What they do
A Help Desk Technician or Analyst provides technical support to computer users. Handles customer inquiries and works to resolve technical issues with computer hardware, software or networks. Provides customer support by phone, email, live chat or with screen sharing. May refer customers with complex system or application problems for more advanced technical support. Tracks help requests using a ticketing system.
$51,428 / year median in South Carolina
-14% projected decline
Job Description
- Diagnosing and fixing computers with the precision of a surgeon and the curiosity of a geek who just has to know why it broke.
- Managing and maintaining computer networks that keep the office humming along smoothly.
Cybersecurity Defender:
Protect systems from threats, implement best practices.- Troubleshooting connectivity issues that leave mere mortals scratching their heads.
- Helping team members who think the "cloud" is just a weather pattern.
- Staying up-to-date on the latest tech trends because, well, you can't help yourself.
- You will be cross trained in wiring, cameras and access control.
What We're Looking For:
- A true tech geek with a passion for making things work.
- Hands-on experience with computer hardware, software, and networking.
- Someone fluent in tech lingo but patient enough to translate it for the rest of us.
- A knack for solving problems that makes others ask, "How did you even figure that out?"
- Bonus points if you've ever built your own PC or set up a home lab just for fun.
What You'll Get:
- A team of fellow geeks who "get it."
- Competitive pay, because your skills are worth it.
- A workspace where your love for tech isn't just encouraged—it's required.
- The satisfaction of being the go-to hero whenever tech goes rogue.
Job Type:
Full-time Pay:
$45,000.00- $50,000.