IT and Security Specialist

Welcome to Box Elder, South Dakota - a community that truly feels like home. Nestled between the rolling prairie and the scenic Black Hills, Box Elder offers the best of both worlds: peaceful small‑town living with easy access to adventure. Conveniently located just east of Rapid City along Interstate 90, the city is also proud to be home to Ellsworth Air Force Base, which plays a vital role in the local economy and adds to the strong sense of community. Box Elder blends military and civilian life seamlessly, creating a diverse, welcoming atmosphere where people from all backgrounds come together. Outdoor enthusiasts are drawn to the area year‑round, with the Black Hills to the west and Badlands National Park nearby-making hiking, camping, and exploration part of everyday life. Founded in 1907 as a charming whistle stop, Box Elder has grown into one of the fastest‑growing cities in South Dakota. With an impressive average growth rate of 5% each year, it continues to evolve while holding on to its close‑knit character. Whether you're seeking opportunity, natural beauty, or a place to put down roots, Box Elder offers a vibrant future and a place to belong.

SUMMARY:

The IT and Security Specialist plays a crucial role in supporting the City by providing expertise in technology, data security and administrative processes through Tier 1, Tier 2 and some Tier 3 IT capabilities. This position involves managing systems, ensuring data integrity and confidentiality and implementing secure, efficient processes that align with the City, Security, and IT best practices. Preferably familiar with Criminal Justice Information Service (CJIS).

Key Responsibilities:

Systems Management:

Administer and optimize information systems and databases Collaborate to ensure seamless integration of technologies Provide technical support and training for staff on various platforms

Data Security and Compliance:

Implement and maintain robust data protection measures for sensitive information Ensure compliance with data privacy regulations Conduct regular security audits and risk assessments of systems Assist the IT and Security Manager with ID Badge issuing and annual ID Badge exchange

Process Improvement:

Identify opportunities to streamline processes through technology Develop and implement automated workflows and reporting solutions Collaborate with teams to understand needs and provide technological solutions

Reporting and Analytics:

Generate comprehensive reports and analytics to support decision-making Develop dashboards and visualizations for key security metrics Ensure data accuracy and integrity across all systems

Project Management:

Lead technology implementation projects Coordinate with vendors and team to ensure successful project delivery Develop and implement the set-up of systems to streamline operations and enhance productivity across departments. Other duties, projects or responsibilities as assigned.

Qualifications:

3-5 years of experience in IT, administration or a similar role Strong understanding of processes and data management principles Excellent problem-solving skills and attention to detail Ability to handle sensitive and confidential information with utmost discretion Proficiency in Excel, data analysis tools, CJIS and other Microsoft Office tools Desktop IT experience preferred Eager to learn and adapt to new systems and software, demonstrating a commitment to continuous improvement and professional development Either a tech school graduate or an associate's degree or higher in a related field preferred.

SUPERVISORY CONTROLS

The IT and Security Manager assigns work in terms of general instruction. The supervisor spot-checks completed work for compliance with procedures, accuracy, and the nature and propriety of the final results.

CONTACTS

Contacts are typically with coworkers, other city employees, elected and appointed officials, contractors and members of the public. Contacts are typically to exchange information, resolve problems, motivate and provide services.

COMPLEXITY/SCOPE OF WORK

This position requires a unique blend of IT knowledge, technical expertise and a strong commitment to data security and privacy. The ideal candidate will be passionate about leveraging technology to enhance operations while maintaining the highest standards of data protection and compliance.

PHYSICAL/MENTAL REQUIREMENTS

The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work is typically performed while sitting at a desk or table or while intermittently sitting, standing, or stooping. The employee occasionally lifts light and heavy objects, distinguishes between shades of color, and utilizes the sense of smell.

WORKING ENVIRONMENT

Work is performed in an office setting.