IT Help Desk Technician

Job Summary Starting pay will depend on experience. Must be able to quickly and effectively assist end users with hardware and software support issues. This position will also require excellent initiative, time management, and documentation skills. The technician will be responsible for logging trouble calls, resolutions, and processes used in the position.

Job Duties:

Email support Security and anti-virus Setting up PC's in a Windows Environment IP Telephone issues Setting up and maintaining Users in AD Hardware support including PC's, Printers and Copiers Applicants must have experience with the following applications and operating systems: MS Windows, all versions Office 365 Common web browsers (IE, Firefox, Chrome, Safari) Network configuration (TCP/IP) Hardware troubleshooting

Pay:

$55,000.00 - $75,000.00 per year

Benefits:

401(k) Dental insurance Paid time off Vision insurance

Experience:

Help desk: 1 year (Preferred) Customer service: 1 year (Preferred)

IT:

1 year (Preferred)

Work Location:

In person