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IT Help Desk Technician

Job

Unbound Digital

Johnson City, TN (In Person)

$36,400 Salary, Full-Time

Posted 5 days ago (Updated 8 hours ago) • Actively hiring

Expires 7/19/2026

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Job Description

Full-Time IT Help Desk Technician Unbound Digital LLC is a fast growing, local Information Technology company looking to hire a Full-Time IT Help Desk for our Tri-Cities area IT company. This position will be providing remote service to area customers in fun and fast paced environment. Monday through Friday 8:30 am to 5:30 pm.
Qualifications:
Comptia A+ and Net+ Certification Preferred or Equivalent Certificate or Experience Clean driving record and background check is required Customer Service Skills Dependable Time Management Multi-Tasker in fast paced environment Flexible Self-Starter Able to work as a team player and alone Job knowledge requirements: Good Working Knowledge of How Computer's, Networks, and PC's Work and Operate. Good knowledge of Server Hardware and Software. Ability to Diagnose, Troubleshoot, and Determine Various Computer, Network and Server Problems. Good knowledge of Active Directory, Security Permissions, Shared Printers and other Network Resources. Good knowledge of Server 2012, 2012r2, 2016, 2019 and Office 365 Able to program Sonicwall and WatchGuard Firewalls / Routers is a plus Able to program vlans and other items on Managed Switches.
Benefits:
Vacation Holidays Health, Dental, & Vision Insurance Company Matching Simple IRA No phone calls please.
Job Type:
Full-time Pay:
$15.00 - $20.00 per hour
Benefits:
Dental insurance Health insurance Paid time off Retirement plan Vision insurance
Experience:
Customer service: 1 year (Preferred) Technical support: 1 year (Preferred)
Work Location:
In person