IT Intern

Are you ready to bring your enthusiasm and build your Information Technology skills to a team that values precision and innovation? At Martin Sprocket & Gear, we're dedicated to producing quality mechanical power transmission components, material handling systems, and custom forgings with excellence, and we're looking for a capable IT Intern like you!

What You'll Do:

Act as the initial point of contact for all computer and system-related concerns from internal and external customers Address user tickets regarding hardware, software, and networking Provide technical support to users by researching and answering questions, troubleshooting problems, and maintaining workstation performance. Conduct remote troubleshooting Install and configure computer systems and applications within the company Resolve technical issues related to PCs, Wyse devices, laptops, printers, scanners, or any other device used. Supporting and interacting with end users, including moves, transfers, new hires, etc. Deploying build images and software using SCCM to Laptops and Desktops.

What You'll Bring:

Develop IT expertise: Be currently enrolled in a BS degree program in IT, Engineering, or a related field.

Apply analytical and problem-solving skills:

Demonstrate strong critical thinking and the ability to troubleshoot technical challenges.

Demonstrate customer focus:

Exhibit a strong sense of customer service in technical support interactions.

Enhance communication skills:

Communicate effectively, document efforts and processes clearly, and follow internal coding and documentation standards.

Develop IT expertise:

Be currently enrolled in a BS degree program in IT, Engineering, or a related field.

Apply analytical and problem-solving skills:

Demonstrate strong critical thinking and the ability to troubleshoot technical challenges.

Demonstrate customer focus:

Exhibit a strong sense of customer service in technical support interactions.

Enhance communication skills:

Communicate effectively, document efforts and processes clearly, and follow internal coding and documentation standards.

Your Schedule:

Monday - Friday, 7:00 am - 4:00 pm To perform this job successfully, you must be able to report to the branch as scheduled weekly to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified candidates with disabilities to perform the essential functions. Why Martin Sprocket & Gear, Inc.? Founded in 1951 by Joe Martin Sr., Martin Sprocket & Gear is a global leader in mechanical power transmission components, material handling systems, and custom forgings. We are proud to remain family-owned and operate on a simple philosophy: "Make a quality product, have plenty of it available, and be easy to do business with!" With dedicated employees, regional facilities, and strong distributor partnerships, Martin offers stability, growth potential, and a dynamic work environment for all team members.

Why You Will Love Working Here:

At Martin, our people are our greatest asset. We foster an inclusive, collaborative environment where innovation and growth thrive, and your contributions are valued as part of a team dedicated to excellence. Here is what you'll enjoy when you join our team:

Growth Opportunities :

Career development and advancement within a thriving company. Competitive Pay Ready to Join Us? Apply today and become part of Martin Sprocket & Gear's legacy of quality and excellence! Disclaimers The above statements describe the general nature and level of work being performed by candidates applying for this specific role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of candidates hired. Martin Sprocket & Gear is an EEO Employer and an E-Verify participating employer. We do not discriminate based on race, religion, national origin, sex, sexual orientation, gender identity, age, physical or mental disability, marital status, or veteran status. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.