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IT Support Technician - Level 1
Job
Robert Half
Buda, TX (In Person)
Full-Time
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Job Description
IT Support TechnicianOnsite | Buda, TX | ContractRobert Half is partnering with a company in Buda, TX to identify a hands-on IT Support Technician to provide frontline technical assistance. This contract position is ideal for someone who enjoys solving everyday hardware and software issues, supporting end users in both office and industrial settings, and staying responsive to operational needs. The role includes on-site troubleshooting, device deployment, and local travel to nearby work locations as needed.
Responsibilities:
- Provide first-level support for desktops, laptops, printers, mobile devices, and other common workplace technology.
- Monitor and resolve service requests by assisting employees with routine technical issues in a timely manner.
- Travel between office, shop, and nearby job site locations to deliver in-person IT support.
- Prepare and install computers, peripherals, and related equipment for new and existing users.
- Investigate connectivity problems and assist with diagnosing network-related issues affecting users and devices.
- Support technology used in shop environments, including workstations, tool-connected systems, and operational equipment.
- Serve as on-site technical assistance for senior IT staff and third-party vendors by performing hands-on tasks when requested.
- Coordinate employee onboarding support by setting up devices, accounts, and required access.
- Maintain accurate records of hardware assets and help manage inventory of IT equipment.